HHS Students in front of bus

Our goal is to provide you with accurate and timely information to ensure safe transport for your child(ren) to school.


Transportation Eligibility Criteria

Students are eligible for transportation if they live further than the following distance from their home to their assigned school:

  • PreK: Not eligible
  • K-5th: 1 mile or greater
  • 6th-8th: 1.5 miles or greater
  • 9-12th: 2 miles or greater


Accordingly, if a family has put in an appeal to attend a school other than their home or assigned school, the child is not eligible for transportation.  Students with an IEP who meet the criteria for transportation services and have it in their IEP are also eligible for transportation.

Bus Routes

Our morning and afternoon school year 2018-19 bus routes will be posted here.  (Morning is listed before the intersection, afternoon after the intersection.)  Please note that exact drop-off and pick-up times will evolve between now and mid-September – – and perhaps, even throughout the school year.  We try, whenever possible, to minimize disruptions to the current schedule.  However, we continue to receive 40-50 new students enrolled each week.  We also need to examine the bus routes to ensure that 1) we have the right number of students on each bus, 2) students are not on the bus too long, 3) the timing between bus stops is accurate, and 4) we share buses across schools with different start times, so that we spend our limited resources as efficiently as possible.  We greatly appreciate your understanding and partnership.

Students with an IEP who meet the criteria for transportation services and have transportation services in their IEP will also receive transportation.  Students should be available 10 minutes before and after the projected times.  Families can also contact their child’s school, the district’s Student Services and Special Education office at 413-534-2000, press 2.


Important Logistics


Students should arrive at the bus stop at least five minutes prior to the time listed at the location closest to the home and may wait up to 10 minutes after the time listed.  Bus arrival times may change due to traffic and weather conditions.


Students in Pre-k through 1st grade must be met by a parent or authorized adult. Bus drivers will not drop off Pre-K, Kindergarten and 1st grade students without an authorized adult present.  Authorized adults should be able to present a picture I.D.


If an adult is not present at the bus stop, the student will be brought to the Student Enrollment & Family Empowerment Center, 57 Suffolk Street, 1st floor. Call (413) 534-2000 (extension 1130, 1100, 1102, 1103) to verify if your child is waiting for you there.  Families notified that their children are waiting for them at the Center should pick them up within 30 minutes.




Families with back-to-school questions can contact their child’s school.  Families who have a student with an IEP can also call the district’s Student Services and Special Education office at 413-534-2000, press 2.  To contact the bus company, Durham School Service, call 413-315-4119.

General Information

Maria Colon, Transportation Coordinator
413-534-2000 x1640
Fax: 413-534-2037

Important Forms

These forms need to be re-submitted every school year in order to obtain the most up to date information.

For Special Education students that are currently on a mini bus or van.

For Special Education students and students that are in grades PK thru 1st grade and are taking a regular bus.

Note: The receiver must be 18 years or older and must have an I.D. with them.

Submit completed forms to:

Maria A. Colon
Transportation Coordinator
Holyoke Public Schools
57 Suffolk Street, 1st floor
Holyoke, MA 01040

Fax: 413-534-2037

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