Family & Community Engagement

Student Enrollment & Family Empowerment Center

Our Center is the main entry point for families to Holyoke Public Schools and a key gateway for information about HPS programs and initiatives. We provide support with the following:

Family Engagement

Each school is served by a Family Engagement point person who works to support families and schools to build and strengthen their relationship with each other, help them access information and resources, and develop their leadership and voice.

Family Engagement Staff Listing



Donahue Stefany García

School/Escuela: 413-534-2069/70

Direct/línea directa: (413) 579-8226

E.N. White Daisy Rentas

School/Escuela: 413-534-2058/59

Direct/línea directa: (413) 327-2125

Kelly Lisa Rosario

School/Escuela: (413) 534-2078/79

Direct/línea directa: (413) 826-2579

Lawrence Yamaris Rivera

School/Escuela: (413) 534-2075

Direct/línea directa: (413) 455-0343

McMahon Rosa Santiago

School/Escuela: (413) 534-2062/63

Direct/línea directa: (413) 210-3407

Metcalf  Daisy Rentas

School/Escuela: (413) 534-2104

Direct/línea directa: (413) 327-2125

Morgan Nikita Perez

School/Escuela: (413) 534-2083

Direct/línea directa: (413) 561-0609

Peck Dean Santiago

School/Escuela: (413) 534-2040/41

Direct/línea directa: (413) 250-3460

STEM Academy/

Academia de STEM

Jasarah Burgos

School/Escuela: (413) 535-0345 Ext 4158

Direct/línea directa: (413) 263-9490 

Sullivan Sheila Serrano

School/Escuela: 413-534-2060/6

Direct/Linea directa: (413) 210-3407

Veritas School/Escuela: 413-535-0181
HHS North

HHS Dean/

Escuelas Superiores, Norte y Dean

Dializ Serrano

School/Escuela: (413)534-2020

Direct/línea directa: (413) 459-2106

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Family Empowerment

Holyoke Public Schools and Holyoke families are partners in our children’s success.  The Parent Power Academy delivers educational and informational workshops for families. These school PTO’s are encouraged to work with school leaders and the Family Engagement teams at the schools to identify key needs in the turnaround plan or in the schools where they can focus part of their efforts during the school year.

Parent Leader Groups or Parent Volunteer Teams

Parent leaders in some schools have formed volunteer teams or groups of parents to support the school or particular grades or classrooms. Contact the Family Engagement team at your school to learn how you can join or contribute as a parent volunteer.

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Family Engagement in the Holyoke Early Learning Initiative (HELI)

 See the information below.

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Districtwide Parent Advisory Council (DPAC)

The DPAC meets with the Receiver/Superintendent every month to provide input and receive updates on the district’s turnaround process. Information obtained at these meetings is shared with parents at their schools. Contact our department to learn who represents the schools at these meetings.  View our meeting schedule and join us! | (En Español).

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Parent Concerns and Feedback -

HPS welcomes parents’ feedback, questions, and recognition for our staff by contacting our school leaders or the Family & Community Engagement Department.

We encourage families to establish regular communication with school leaders and explore all possibilities to contribute to student success at the school level. We recognize sometimes families feel dissatisfied after having worked with teachers and school leaders to resolve a particular situation related to their child, which leads them to want to raise their concerns to the school district office.  If there are issues that remain unresolved at the school level, you may file a written complaint form with the Director of Family & Community Engagement at the Student Enrollment & Family Empowerment Center or with the Student Services Coordinator at the Department of Pupil Services.

Holyoke Public Schools is committed to responding to parent concerns and complaints in a timely manner in order to strengthen the school-family partnership and keep students engaged in school.

If you have concerns about issues related to school-based operations, please contact the school principal or the Student Enrollment & Family Empowerment Center at 413-534-2000 Extension 1100.

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Community Engagement

Parent Concerns and Feedback -

Holyoke Early Learning Initiative (HELI) is a citywide effort founded in 2013 that brings schools, families and community partners together to dramatically improve the reading proficiency of our youngest children. Everyone is being asked to do something and we all have something to do to reach our GOAL: rapid and sustained improvement in reading proficiency by the 3rd grade. As a coalition, we have deployed multiple strategies that are proving successful, from engaging families with children from 0-8 years old in early literacy practices, to strengthening the program designs of literacy programs across the city and developing citywide collaborative workgroups.

We want more families to join HELI and increase the frequency of what they do at home to support their child’s literacy. We invite and support parents to do “One Thing a Day” to help boost your child’s literacy skills!

Please contact our department or Family Engagement staff at your school to learn how to join a HELI Parent Group in your school or to get tips and tools for literacy activities you can start doing with your child at home.

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Community Outreach

We welcome opportunities to engage with community partners and participate in community events or neighborhood meetings across the city where we can meet and talk to families.  Please contact our department if you would like HPS to join your event or make a presentation on a particular topic.

HPS also welcomes partnership opportunities in support of student learning and our families. Please contact us to learn about our strategic priorities and current initiatives and how we may work together.

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Rebecca Lamb
Enrollment Center Manager
57 Suffolk Street, First Floor

Department Phone: (413) 534-2000, Select “Option 1”

Weekend Backpack Program

HPS families in need of food over the weekend?  Contact:
Christine Burns, 413-433-2649.

Family at a school event
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