Community Resources

At Holyoke Public Schools, we partner with community organizations from across the region to help provide resources our students and families need to succeed.

If you’re looking for a resource, check out the listings below. If you don’t see what you need, contact Israel Rivera, Family Access & Community Engagement Manager, by email at irivera@hps.holyoke.ma.us, or by phone at (413) 534- 2000 ext.1104.

Holyoke Medical Center

Medical care, including urgent and emergency services

575 Beech St., Holyoke, MA 01040

(413) 534-2500

Baystate Medical Center

Medical care, including urgent and emergency services

759 Chestnut St., Springfield, MA 01199

(413) 794-0000

Cooley Dickinson Hospital

Medical care, including urgent and emergency services

30 Locust St., Northampton, MA 01060

(413) 582-2000

Mercy Medical Center

Medical care, including urgent and emergency services

271 Carew St., Springfield, MA 01104

(413) 748-9000

Baystate Noble Hospital

Medical care, including urgent and emergency services

115 W Silver St., Westfield, MA 01085

(413) 568-2811

Wing Memorial

Medical care, including urgent and emergency services

40 Wright St., Palmer, MA 01069

(413) 283-7651

Urgent Care

1505 Memorial Dr., Chicopee, MA 01020

(413) 533-3049

AFC Urgent Care

18 Union St., West Springfield, MA 01089

(413) 781-0100

Baystate Urgent Care

First Floor, 3400 Main St., Springfield, MA 01199

(413) 794-9560

325 King St, Northampton, MA 01060

(413) 387-4100

Concentra Urgent Care

140 Carando Dr., Springfield, MA 01104

(413) 746-4006

AFC Urgent Care Springfield

415 Cooley St #3, Springfield, MA 01128

(413) 782-4878

MedExpress Urgent Care

1312 Boston Rd, Springfield, MA 01119

(413) 782-0784

311 E Main St, Westfield, MA 01085

(413) 562-0482

430 Cooley St, Springfield, MA 01128

(413) 782-0320

MedExpress Urgent Care

1312 Boston Rd, Springfield, MA 01119

(413) 782-0784

Noble Express Care

57 Union St, Westfield, MA 01085

(413) 831-7800

Fairview Pediatrics

1176 Memorial Drive, Chicopee, MA 01020

(413) 593-1333

Holyoke Health Center

230 Maple Street, Holyoke, MA 01040

(413) 420-2200

Holyoke Pediatric Associates

150 Lower Westfield Road, Holyoke, MA 01040

(413) 536-2393

84 Willimansett St, South Hadley, MA 01075

(413) 532-0300

Pediatric Associates of Hampden County

373 Park Street, West Springfield, MA 01089

(413) 734-1001

Riverbend Medical

1109 Granby Road, Chicopee, MA 01020

(413) 594-3111

Stafford Pediatric Associates

299 Carew St, Springfield, MA 01104

(413) 734-6461

Sumner Pediatrics

1515 Allen Street, Springfield, MA 01118

(413) 782-7646

Valley Medical Associates

3640 Main Street, Springfield, MA 01107

(413) 739-0669

Western MA Pediatrics

10 Hospital Drive, Holyoke, MA 01040

(413) 534-2800

Boys & Girls Club

The Club offers a fun, educational, and safe after-school program. Children have daily access to a variety of programs in five core developmental areas: 

  1. Character & Leadership
  2. Education & Career
  3. Health & Life Skills
  4. The Arts
  5. Sports, Fitness & Recreation

Locations:

70 Nick Cosmos Way, Holyoke, MA 01040

(413) 534-7366, www.hbgc.org

91 Claudia’s Way, Ludlow, MA 01056

(413) 583-2072, www.ludlowbgc.org

481 Carew Street, Springfield, MA 01104

(413) 732-7201, www.sbgc.org

580 Meadow Street, Chicopee, MA 01013

(413) 692-6707, www.bgchicopee.org

Boys and Girls Inc. Family Center

Project Extra Plus is a state-licensed school-age child program available to parents who work or are in school and need daily out-of-school care.

100 Acorn Street, Springfield, MA 01109

(413) 739-4743, www.bgfamilycenter.org

Girls Inc.

This girl-centered organization offers girls 5-18 an array of programs that will empower and inspire them to make positive changes in both their community and in their own lives.

6 Open Square Way, Holyoke, MA 01040
www.girlsincholyoke.org

Girls on The Run

At Girls on the Run trained coaches lead small teams through our research-based curricula which includes dynamic discussions, activities, and running games.

www.girlsontherunwesternma.org

Martin Luther King Jr. Community Center

The King’s Kids After School Program offers homework help, character education, sports and fitness, and cultural experiences in the arts. We also offer summer programs.

3 Rutland Street, Springfield, MA 01109
(413) 746-3655, www.mlkjrfamilyservices.org

New England Farm Workers Council

Voucher Day Care & Youth Programs

1628-1640 Main St., Springfield, MA 01103

(413) 272-2207

YMCA

The YMCA offers many youth development programs including: before and after school child care, summer camps, and swim and sports recreation.

Locations:

171 Pine St., Holyoke, MA 01040

(413) 534-5631, www.holyokeymca.org

275 Chestnut St., Springfield, MA 01104

(413) 739-6951, www.springfieldy.org

33 Oak St., Springfield, MA 01109

(413) 788-6143

Parks & Recreation Department

Contact your local parks and recreation for youth sports teams and other extracurricular activities.

Locations:

536 Dwight St., Holyoke, MA 01040

(413) 322-5620, www.holyoke.org/departments/parks-and-recreation

687 Front St., Chicopee, MA 01013

(413) 594-3481, www.chicopeema.gov

200 Trafton Road, Springfield, MA 01108

(413) 787-6461, www.springfield-ma.gov/park

Center for Education Prevention and Action (CEPA)

CEPA is a drop-in center that offers free health information and supportive services including HIV education and testing.

330 Appleton Street, Holyoke, MA 01040

(413) 536-8721

Tapestry Health Center

Tapestry Health has two local clinics offering HIV counseling and testing, case management, and referrals for additional care if needed.

Locations

15A Main St., Holyoke, MA 01040

(413) 315-3732

130 Maple St., Springfield, MA 01103

(413) 363-9472

Gandara Center

Gandara’s case management assists clients to maintain a positive lifestyle despite being HIV + or having AIDS.

www.gandaracenter.org

Locations

85 George St., Springfield, MA 01105

(413) 736-0395

147 Norman St., Springfield, MA 01089

(413) 736-8329

Planned Parenthood

Planned Parenthood delivers vital reproductive health care, sex education, and information to millions of people worldwide.

3550 Main St. Suite 201, Springfield, MA 01107

(413) 739-5812, www.plannedparenthood.org

New North Citizens Council

This is a safe space for individuals who are active or are in recovery to get information and referrals, health education, peer-led interventions, life skills training; and ongoing discussions with individuals who use the center about their needs and the resources available. This program provides anonymous counseling and testing for HIV.

2383 Main St., Springfield, MA 01107

(413) 747-0090

River Valley Counseling (HIV/AIDS Project)

The mission of River Valley Counseling’s HIV/AIDS Project is to support those affected by HIV/AIDS and to promote community awareness of the issues surrounding it. They offer case management, housing services, membership to the Between Family and Friends Center (BFFC).

www.rvcc-inc.org

Locations

207 Elm St., Holyoke, MA 01040

(413) 540-1214

120 Maple St., Suites 300 & 301, Springfield, MA 01103

(413) 737-2437

Baystate Family Advocacy Center

This accredited Children’s Advocacy Center provides individual, family, and group treatment to children and adolescents who have experienced trauma related to abuse.

50 Maple St., 3rd Floor, Springfield, MA 01199
(413) 794-9816

Department of Children & Families (DCF)

To ensure that children grow and thrive in a nurturing home environment, DCF offers programs and services in the following areas: foster care, adoption, adolescent services, domestic violence and children, volunteer case review, and health and medical services.

Locations

261 High St., Holyoke, MA 01040
(413) 493-2600

140 High St., 4th Floor, Springfield, MA 01105
(413) 452-3200

112 Industry Ave., Springfield, MA 01104
(413) 205-0500

143 Munson St., Unit 4, Greenfield, MA 01301
(413) 775-5000

Child-At-Risk-Hotline

The Massachusetts statewide emergency response system is operated 24 hours a day, 7 days a week. For information, referrals, or to report a child at risk please contact this number.

1-800-792-5200

Massachusetts Society for the Prevention of Cruelty to Children (MSPCC)

MSPCC staff have special expertise in child psychiatry, medication evaluations, and working with children who’ve experienced trauma. They also do a great job supporting biological, adoptive, and foster parents in the challenging, joyous work of raising children.

9 Sullivan Road, Holyoke, MA 01040

(413) 532-9446, www.mspcc.org

National Child Abuse Hotline

The 24 hour, 7 days a week hotline offers intervention, information, literature, and referrals to thousands of emergency, social service, and support resources. All calls are anonymous and confidential.

1-800-4-A-CHILD

(1-800-422-4453)

Community Survival Center

Indian Orchard’s Survival Center provides clothing and household goods, a food pantry, and a thrift shop. Families must purchase a bag to fill for $5.

240 Main St.,
Indian Orchard, MA 01151
(413) 543-3930
www.communitysurvivalcenter.org

Freecycle.org

Freecycle is an online community of people who want to reduce waste, keep usable items out of landfills, and give and get things for free. When you join Freecycle (for free), you become a member of a local group in your community. Everything on Freecycle is free. You can offer things for free, or ask for things for free.

www.freecycle.org

Goodwill

Goodwill thrift stores are great places to find a variety of donated clothing, household items, furniture, and children’s toys at a reasonable price.

www.ourgoodwill.org

Locations

231 South St., Holyoke, MA 01040
(413) 437-7947

1604 Memorial Dr., Chicopee, MA 01020
(413) 315-8170

355 Front St., Chicopee, MA 01020
(413) 594-5354

1201 Parker St., Springfield, MA
(413) 796-7150

473 Sumner Ave., Springfield, MA
(413) 785-1579

Open Pantry’s The People’s Center

The program provides clothing, linens, household goods, and a host of decorative items to people in need for a minimal charge. It operates Monday through Friday from 10:00 am – 2:00 pm. Free with a referral stating your family size and clothing sizes.

www.openpantry.org

287 State St., (lower level), Springfield, MA 01103

(413) 739-0229

Rebekah’s Closet

Rebekah’s Closet is a mission outreach to young families in the area seeking support providing for their infants and toddlers.
Each Thursday from 10 am until 2 pm, parents can come to the door of the church at 300 Appleton Street, ring the bell, and be welcomed into “the closet”. There they can receive diapers, wipes, clothing, toys, books, and furniture as they become available. A parent in need may come once a month with a letter from a social service agency. There is no charge.

300 Appleton St., Holyoke, MA 01040

(413) 532-1483

Savers

Savers is another great option for thrift stores. They sell lightly used clothing, household items, furniture, and children’s toys at a reasonable price.

1277 Liberty St., Springfield, MA 01104
(413) 746-2242

135 Memorial Ave., West Springfield, MA 01089
(413) 732-1077

St. Judes Clothing Center

This Holyoke center offers clothing and small household furnishings to community members in need. It operates Tuesdays and Thursdays from 12:30 pm to 2:30 pm.

56 Cabot St., Holyoke, MA 01040

(413) 538-8026

Once Upon A Child

Once Upon a Child buys and sells gently used kids clothing, shoes, toys, and baby gear. They carry a great selection of kids’ stuff at up to 70% off retail prices.

1458 Riverdale St., West Springfield, MA 01089
(413) 209-9675, www.onceuponachild.com

Brightside for Families and Children

Brightside’s comprehensive family support programs include family stabilization teams, community support programs, psychological assessments, in-home therapy, and therapeutic mentoring.

1233 Main St., Holyoke, MA 01040
(413) 788-7366, www.brightsidecares.com

Behavioral Health Networks (BHN)

BHN offers an array of outpatient services including early intervention, ADHD assessment and treatment, early childhood services, adult services, addiction treatment, individual or family/group counseling, psychiatric evaluations, medication services, and more.

Locations

Mt. Tom Clinic
40 Bobola Road, Holyoke, MA 01040
(413) 536-5473

Liberty Street Clinic
417 Liberty St., Springfield, MA 01104
(413) 747-0705

Child Guidance Clinic
110 Maple St., Springfield, MA 01105
(413) 733-6624

Center for Human Development

CHD has seven outpatient behavioral health clinics across western Massachusetts. They offer services for children and families, community, elder care, homelessness prevention, developmental services, juvenile services, mental health, and addiction. 

332 Birnie Ave., Springfield, MA 01107

(413) 733-6624, www.chd.org

Gandara Center

The Gandara Center offers residential or outpatient mental health, substance abuse, and preventative services for children, adults, and families across the Pioneer Valley of Massachusetts. 

Locations

2155 Main St., Springfield, MA
(413) 736-0395

147 Norman St., West Springfield, MA
(413) 495-1500

South Bay Mental Health

South Bay offers outpatient counseling that includes: individual therapy, couples and family therapy, group therapy, school-based services, psychological testing, diagnosis assessment, trauma services, crisis and emergency services, and aftercare planning.

140 High St., Suite 230, Springfield, MA 01199
(413) 495-1500, www.southbaymentalhealth.com

Clinical & Support Options

Clinical & Support Options provides family support programs, community-based programs, mental health & addiction programs, crisis programs, and housing & homelessness programs.

130 Maple St., Suite 325, Springfield, MA 01103
(413) 737-9544

West Central Family and Counseling

Services at this center include substance abuse treatment, psychotherapy, medication management, consultation, family therapy, and consultation with families of elders with dementia.

103 Myron St., Suite A, West Springfield, MA 01089
(413) 592-1980, www.westcentralfamily.com

Parental Street Line

Parents and caregivers with problems related to their children can call this free, confidential, and anonymous Parental Stress Line for support. Trained volunteer counselors who are sympathetic and nonjudgmental are available to help 24 hours a day, 7 days a week.

1-800-632-8188, www.parentshelpingparents.org

National Suicide Prevention Lifeline

A national suicide prevention lifeline is available through this organization 24-hours a day. If you or someone you know is in crisis you can contact this free and confidential number.

1-800-273-TALK
(1-800-273-8255)
1-888-628-9454 (Spanish)

Behavioral Health Networks (BHN)

BHN provides a response phone line, 24 hours a day, 7 days a week to all individuals who are experiencing a behavioral health crisis, regardless of insurance.

417 Liberty St., Springfield, MA 01104
(413) 733-6661

Hospital Crisis Services

24/7 onsite coverage at Baystate Health and Holyoke Medical Center emergency rooms.

Baystate Medical Center

759 Chestnut St., Springfield, MA

(413) 784-0000

Holyoke Medical Center

575 Beech St., Holyoke, MA

(413) 534-2500

S.A.F.E. (Stop Abuse for Everyone)

Statewide domestic violence hotline.

877-785-2020
(TDY: 877-521-2601)

Springfield Department Violence Services

130 Pearl St., Springfield, MA 01105
(413) 787-6359

Woman Shelter / Compañeras

This organization offers emergency shelter, individual counseling, support groups, medical, financial, legal, and housing advocacy, teen services, child advocacy and programming, community education, refugee and immigrant support, and information and referrals. It also has a 24-hour hotline.

476 Appleton St. Suite 2, Holyoke, MA 01040
(413) 538-9717

1-877-536-1628 (Confidential toll-free, 24-hour hotline)

www.womanshelter.org

YWCA

YWCA offers supportive services for women and girls in our community. They have short and long stay shelter for victims (and their children) of domestic violence, sexual assault, stalking, and/or dating violence.

www.ywworks.org

Locations

1 Clough St., MA 01118
(413) 732-3121

27 Green Ave., Westfield, MA 01085
(413) 562-5739

24-Hour Emergency Hotlines:
(413) 733-7100 (TTY/V)
(800) 796-8711 (TTY/V)

THOMS

1506a Allen St., Springfield, MA

(413) 783-5500

CHD (Center for Human Development)

342 Birnie Ave., Springfield, MA
(413) 304-2942

Child Guidance Clinic (BHN)

110 Maple St., Springfield, MA
(413) 732-7419

The May Center

1111 Elm St, Suite 2, West Springfield, MA
(413) 734-0300

Criterion Heritage

30 Old Lyman Road, South Hadley, MA
(413) 533-7140

Adult Education Center at STCC

This center is open for any member of the community who would like to obtain a General Educational Development (GED) diploma, upgrade their basic skills, or further their education.

STCC Building 27, 1st Floor, 1 Armory Square, Springfield, MA 01102
(413) 755-4300

MASSHIRE Holyoke Career Center

MASS HIRE offers many pieces of training, educational opportunities, and assistance with job searches. Some services include workshops, material, information, guidance, career counselors, and community connections. 

850 High St., Holyoke, MA 01040

(413) 532-4900, www.careerpointma.org

Care Center

The Care Center is an alternative education program for pregnant and parenting teens who have dropped out of high school. They offer GED education, onsite college courses, athletics, health services, counselors, on-site daycare, and transportation.

247 Cabot St., Holyoke, MA 01040
(413) 532-2900, www.carecenterholyoke.org

Future Works

Free memberships are available to utilize the following services: workshops in resume writing and interviewing, use of computers, FAX machines, phones, and copiers, and access to trained professionals who will help in job searches and career planning.

STCC Technology Park
1 Federal St., (Building 103-3), Springfield, MA 01105
(413) 858-2800, www.futureworks-now.com

Holyoke Works

Holyoke Works serves adult job seekers in and around Holyoke. Services include training programs, and workplace educational services, job training, GED Education, English language education, and support services.

100 Front St., 4th Floor, Holyoke, MA 01040
(413) 532-2683, www.holyokeworks.org

New England Farm Workers Council

NEFWC helps seasonal farmworkers attain long-term employment. Services include employment counseling, classroom training, vocational training, job search assistance, job placement, and on-the-job training with local employers.

225 High St., Holyoke, MA 01040
(413) 536-5403 ext. 204, www.parnetsforcommunity.org

Valley Opportunity Council

The VOC offers free classes for individuals and helps develop an education and career plan for college, vocational training, or employment. They also offer English language classes and citizenship classes.

Adult Education Center

35 Mt. Carmel Ave., 3rd Floor, Chicopee, MA 01013
(413) 612-0206, www.valleyopp.com

Westover Job Corp Center

Job Corps is a no-cost education and career technical training program that helps young people ages 16 through 24 improve the quality of their lives through career technical and academic training.

103 Johnson Road, Chicopee, MA 01022
(413) 593-4000, www.westover.jobcorps.gov

Student Financial Aid

This resource is free for college students who need help applying for financial aid.

www.fafsa.ed.gov

Community Education Project

CEP provides a variety of adult and family educational opportunities in the Holyoke community. It has two levels of Spanish literacy to prepare for the GED in Spanish, and it has two levels for English for speakers of other languages.

317 Main St., Holyoke, MA 01040
(413) 538-5770, www.cepholyoke.org

Gray House

This center helps adults in Ludlow and Indian Orchard learn English and access other supports and educational resources. Classes are free, help in the mornings or evenings, and are offered in different skill levels.

54 Windsor St., 2nd Floor, Ludlow, MA 01056
(413) 583-0320, www.hcc.edu

Picknelly Adult & Family Education Center

This center provides Holyoke residents with adult basic education, preparation and testing, and English for speakers of other languages classes.

206 Maple St, 3rd/4th Floor, Holyoke, MA 01040

(413) 552-2990

Read/Write/Now Adult Literacy

This program offers adult basic education at no cost to participants including basic literacy, pre-GED, GED, English as a second language, transition to college, MCAS help, and family literacy.

Pine Point Express Library
204 Boston Road, Springfield, MA 01109
(413) 263-6839, www.springfieldlibrary.org

Children’s Medical Security Plan

This resource is for children under the age of 19 who are MA residents. It is a program offered by MassHealth that provides basic medical and dental coverage for those who do not qualify for other MassHealth insurance types. 

1-800-909-2677, www.cmspkids.com

Department of Revenue – Child Support

DOR will determine what services are available and best suited to establish paternity and establish, enforce and change a support order.

Enforcement Division

1-800-322-2733, www.mass.gov/dor/child-support

Massachusetts Department of Transitional Assistance

The DTA assists eligible individuals and their families meet their basic needs through food assistance, job assistance, cash assistance, emergency shelter, and domestic violence. Individuals might be eligible for Transitional Aid to Families with Dependent Children (TAFDC) or Emergency Aid to the Elderly, Disabled, and Children (EAEDC).

www.mass.gov/eohhs/gov/departments/dta

Locations

100 Front St., Holyoke, MA 01040
(413) 552-5400

243 Cottage St., Springfield, MA 01104
(413) 858-1000

Student Financial Aid

This resource is free for college students who need help applying for financial aid.

www.fafsa.ed.gov

Supplemental Security Administration

Social Security Income is a federal income supplement to help those who are aged, blind, or are disabled meet basic needs for food, clothing, and shelter. 

70 Bond St., Springfield, MA 01104

(866) 964-5061, TTY: (413) 731-1491, Toll-Free: 1-800-772-1213

Community Survival Center

The Community Survival Center offers an emergency food pantry service for individuals from Ludlow, Wilbraham, Hampden, and the Indian Orchard and Sixteen Acres neighborhoods of Springfield.

240 Main St., Indian Orchard, MA 01151

(413) 543-3930, www.communitysurvivalcenter.org

Fellowship & Meals

One evening a month, from September through June, you can enjoy a hot meal with friends and family–or on your own. Serving begins at 5 pm and concludes at 6:30 pm, just before the Family Film begins.

The United Congregational Church of Holyoke
300 Appleton St., Holyoke, MA 01040
(413) 532-1483

Gray House

The Gray House offers classes and one-on-one tutoring in English as a second language, basic literacy, reading, math, and citizenship.

22 Sheldon St., Springfield, MA 01107

(413) 734-6696, www.grayhouse.org

Kate’s Kitchen

People are welcome to go in and eat a meal daily without questions. Meals are served at noon.

51 Hamilton St., Holyoke, MA 01040
(413) 532-0233

Lorraine’s Pantry and Soup Kitchen

Lorraine’s Pantry is open Monday through Friday 10:00 am – 2:00 pm and hot meal services are available Monday through Friday at 5:00 pm. Services are only available for Chicopee residents.

170 Pendexter Ave., Chicopee, MA 01013

(413) 592-9528, www.lorrainessoupkitchen.com

Margaret’s Pantry

This is a full-service food pantry for Holyoke residents.

56 Cabot St., Holyoke, MA 01040
(413) 538-8026

Open Pantry

The Open Pantry offers emergency food services, holiday meals, loaves and fishes kitchen, and open door social services.

2460 Main St., Springfield, MA

(413) 737-5353

Project Bread

This is a confidential food source hotline. Emergency food referrals can be made, and information will be provided about eligibility and options.

(800) 645-8333, www.projectbread.org

Salvation Army

The Salvation Army has an array of soup kitchens, sit-down meal programs, food pantries, mobile meals, and community gardens.

Locations

271 Appleton St., Holyoke, MA 01040
(413) 532-6312

170 Pearl St., Springfield, MA 01105
(413) 733-1518

SNAP (Supplemental Nutrition Assistance Program)

SNAP offers nutritional assistance to eligible individuals and families each month to buy food at most grocery stores. Applications can be done online or at a local Department of Transitional Assistance office.

www.mass.gov/snap

Locations

100 Front St., Holyoke, MA 01040
(413) 552-5400

95 Liberty St., Springfield, MA
(413) 858-1000

Springfield Rescue Mission

Available services include emergency food (by contacting them), holiday meals, (Thanksgiving, Christmas, and Easter), and public breakfast (available Monday through Saturday).

10 Mill St., Springfield, MA 01101

(413) 732-0808, www.hope4springfield.org

WIC Program (Women, Infants and Children)

This is a federal program designed to provide nutritional food to pregnant, postpartum, and breastfeeding women, infants, and children until the age of 5 years.

Hotline: 800-WIC-1007

www.wicprogram.org

Locations

35 Mt. Carmel Ave., 2nd Floor, Chicopee, MA 01013
(413) 612-0214

300 High St., Holyoke, MA 01040
(413)534-2460

1985 Main St., Springfield, MA 01103
(413) 737-8868

816 Main St., Springfield, MA 01103
(413) 693-1029

532 Sumner Ave., Springfield, MA 01108
(413) 693-1029

1771 Boston Road, Springfield, MA 01129
(413) 693-1029

Citizens Energy Corporation

This organization provides heating assistance to individuals in need. Applications are over the phone.

(877) 563-4645, www.citizensenergy.com

Council of Churches of Greater Springfield

Their emergency fuel assistance program helps first-time callers, senior citizens, and families with young children heat their homes with oil.

39 Oakland St., Springfield, MA 01108

(413) 733-2149, www.councilofchurchesgs.org

New England Farm Workers Council

NEFWC helps eligible individuals and families pay for their home’s heating. The program is known as the low-income home energy assistance program (or LIHEAP), and if you are eligible you may also be able to apply for their Weatherization Assistance Program.

1666 Main St., 1st Floor, Springfield, MA 01103
(413) 272-2209

Salvation Army

The Salvation Army helps families and individuals experiencing financial hardships. They offer emergency assistance with food, clothing, and utility and heating assistance.

170 Pearl St., Springfield, MA 01105
(413) 733-1518

Valley Opportunity Council (VOC)

The VOC also offers programs to assist eligible families with their energy needs. They offer the LIHEAP for fuel assistance and the HEARTWRAP program to help with heating system repairs and replacement.

300 High St., Holyoke, MA 01040
(413) 552-1548

Catholic Churches

Services are offered to individuals and families in need of assistance. A referral is given to food pantries, housing, SNAP, and MassHealth.

62 Elliot St., Springfield, MA 01105
(413) 452-0605

Housing Authority

Local housing authorities offer affordable housing for eligible low-income families, the elderly, and persons with disabilities.

Locations

475 Maple St., Suite 1, Holyoke, MA 01040

(413) 539-2220, www.holyokehousing.org

128 Meetinghouse Road, Chicopee, MA 01020

(413) 592-6132, www.chicopeehousing.org

114 Wilson St., Ludlow, MA 01056

(413) 589-7272

60 Congress St., Springfield, MA 01101

(413) 785-4500, www.shamass.org

Wayfinders

Wayfinders works to make sure all people have safe, secure places to live. Our efforts include eliminating homelessness, increasing the supply of stable affordable housing, and helping people buy their first homes. We provide access to an array of housing services that help people find ways to live where they choose, regardless of income or background.

(800) 322-9667

www.wayfindersma.org

Locations

322 Main St., Suite 1, Springfield, MA 01105
(413) 233-1500

267 High St., Holyoke, MA 01040
(413) 322-8312

MA Fair Housing Authority

This organization provides free legal services for victims of housing discrimination. They also advocate for affordable loan modifications and help identify foreclosure scams.

57 Suffolk St., 4th Floor, Holyoke, MA 01040
(413) 539-9796, www.massfairhousing.org

Springfield Neighborhood Housing Services

Springfield’s NHS offers a variety of services for first-time homebuyers including classes, financial services, and certified mortgage lenders. They also help individuals who are in danger of foreclosure.

111 Wilbraham Road, Springfield, MA 01109

(413) 739-4737, www.springfieldnhs.org

Valley Opportunity Council

The VOC’s Housing Program helps families, veterans, and homeless single adults find housing. They have nine properties across the Holyoke and Chicopee area with different housing options.

35 Mount Carmel Ave., Chicopee, MA 01013

(413) 552-1554

300 High St., Holyoke, MA 01040

(413) 552-1548

YWCA’s Teen Parenting Program

The TTP programs are voluntary programs for young women ages 13-20 who are pregnant or parenting. The TTP program empowers its residents to grow personally, pursue an education, and develop parenting and life skills. The program can keep residents for up to two years and address the many obstacles that prevent them from successfully living in their communities with their families, or in a home setting, by focusing on the residents developing the necessary skills to function effectively. The programs are a closed referral process by which either DCF or DTA can make. 

1 Clough St., Springfield, MA 01118

(413) 732-3121

Community Legal Aid Inc.

CLA is a civil legal aid program that provides free legal services to low-income and elderly families and individuals in central and western Massachusetts.

1 Monarch Pl., Springfield, MA 01144
(413) 781-7814, www.communitylegal.org

Jewish Family Service

The JFS helps refugees become reunited with family members and transition into American life by offering social, educational, vocational, medical, and economic assistance. They work with individuals and families of all races and religions.

15 Lenox St., Springfield, MA 01108
(413) 737-2601, www.jfswm.org

Mutual Assistance Association

This organization offers resources and information about legal issues on its website.

www.masslegalservices.org

Community Legal Aid Inc.

CLA is a civil legal aid program that provides free legal services to low-income and elderly families and individuals in central and western Massachusetts.

1 Monarch Pl., Springfield, MA 01144

(413) 781-7814, www.communitylegal.org

Dial-A-Lawyer

This free public service is available on the first Wednesday of every month from 5:30 pm to 7:30 pm. Anyone in Massachusetts can utilize this service for free, basic legal information by phone during the designated times.

1441 Main St., Suite 925, Springfield, MA 01103
(877) 686-0711
(413) 731-5134
(617) 338-0610

Mass Legal Services

This organization offers resources and information about legal issues on its website.

www.masslegalservices.org

Holyoke

335 Maple St., Holyoke, MA 01040

(413) 322-5640

250 Chestnut St., Holyoke, MA 01040

(413) 420-8101

www.holyokelibrary.org

Chicopee

449 Front St., Chicopee, MA 01013

(413) 594-1800

402 Britton St., Chicopee, MA 01013

(413) 533-8218

www.chicopeepubliclibrary.org

Granby

1 Library Ln., Granby, MA 01033
(413) 467-3320

www.granbylibrary.com

Easthampton

9 Park St., Easthampton, MA 01027
(413) 527-1031

www.easthamptonlibrary.org

Ludlow

24 Center St., Ludlow, MA 01056

(413) 583-3408

www.lubbardlibrary.org

Northampton

20 West St., Northampton, MA 01060
(413) 587-1011

www.forbeslibrary.org

South Hadley

2 Canal St., South Hadley, MA 01075
(413) 538-5045

www.shadleylib.org

Southampton

30 East St., Southampton, MA 01073
(413) 527-9480

www.southamptonlibrary.org

Westfield

6 Elm St., Westfield, MA 01085

(413) 568-7833

www.westath.org

West Springfield

200 Park St., West Springfield, MA 01089
(413) 736-4561

www.wspl.org

Springfield

www.springfieldlibrary.org

220 State St., Springfield, MA 01103
(413) 263-6828

Brightwood
359 Plainfield St., Springfield, MA 01107
(413) 263-6805

Forest Park
380 Belmont Ave., Springfield, MA 01108
(413) 263-6843

Indian Orchard
44 Oak St., Indian Orchard, MA 01151
(413) 263-6846

Library Express at Pine Point
204 Boston Road, Springfield, MA 01109
(413) 263-6855

Mason Square
765 State St., Springfield, MA 01109

East Forest Park
122 Island Pond Road, Springfield, MA 01118
(413) 263-6836

East Springfield
21 Osborne Terr., Springfield, MA 01104
(413) 263-6840

Sixteen Acres
1187 Parker St., Springfield, MA 01129
(413) 263-6858

Annie’s House

Annie’s House is a shelter for women and children. It offers an array of services and community referrals.

20 Wilbraham Ave., Springfield, MA 01109
(413) 747-5384

Broderick House

This is a supportive, sober living environment for eligible men, women, and children (separated men’s floors). Residents must be clean and sober for a minimum of 12 months before consideration for admittance and must stay sober during their residency. There are many twelve-step meetings close by and residents will have access to our other five programs.

56 Cabot St., Holyoke, MA 01040
(413) 534-7610

A Family Place

A Family Place is a 28 unit congregate family shelter located in Holyoke, MA. The shelter is staffed 24 hours a day, 7 days a week, and provides many services to assist families in locating and securing stable housing. Please call your local New England Farm Workers Council (NEFWC) for more information.

288 Oak St., 1L, Holyoke, MA 01040
(413) 536-2787

Friendship Center Women’s Shelter

Their support services include property management, housing services, and case management seven days a week, except holidays.

501 Worthington St., Springfield, MA 01105

Loreto House

The Loreto House is a 24-hour transitional housing site for homeless men. They offer various support services dealing with addictions, housing & employment search, life/survival skills, job preparation assistance, and other educational opportunities.

51 Hamilton Pl., Holyoke, MA 01040
(413) 533-5909

Prospect House Shelter

The Prospect House offers an emergency shelter for individuals and their families.

103 Prospect St., Springfield, MA 01107
(413) 737-5518

Scattered Sites Emergency Shelter Program

This is a 31 unit shelter located in Springfield for families who have previously maintained stable housing and may not need more intensive services. The shelter is staffed 12 hours a day, 7 days a week, and provides many services to assist families in locating and securing stable housing. Please call your local New England Farm Workers Council (NEFWC) for more information.

225 High St., Holyoke, MA 01040
(413) 536-5403

Springfield Rescue Mission

The Springfield Rescue Mission offers a transitional living program as well as an emergency shelter for those in need.

Pioneer Valley Transit Authority (PVTA)

The PVTA is the largest regional transit in MA. Bus schedules are available at the main location in Springfield or on their website.

www.pvta.com

Locations

1776 Main St., Springfield, MA 01107
(413) 781-7882

206 Maple St., Holyoke, MA 0104
(413) 536-0694

Valley Opportunity Council (VOC)

The VOC offers transportation to individuals who are disabled, individuals with Alzheimer’s, and low-income children from daycare programs and early intervention programs. Call the Chicopee office or visit their website for more information.

35 Mt. Carmel Ave., 2nd Floor, Chicopee, MA 01013

(413) 536-0694, www.valleyopp.com

Holyoke-Chicopee-Springfield

Holyoke Chicopee Family & Community Program (CFCE) programs are locally based programs serving families with children birth through school age. The main goals of the programs are to increase knowledge of, and accessibility to, high-quality early education and care programs and services. Promote parent education, family engagement, support early education and care programs, and provide support and information to families.

662 High St., Holyoke, MA 01040
(413) 536-0363

Town of Ludlow

63 Chestnut St., Ludlow, MA 01056

(413) 583-3527

Collaboration for Education Services

97 Hawley St., Northampton, MA 01060
(413) 588-5561

City of Springfield

91 School St., Springfield, MA 01105
(413) 886-5393

Not sure what you need?

Contact Family Access & Community Engagement Manager Israel Rivera for assistance.

Email: irivera@hps.holyoke.ma.us

Phone: (413) 534- 2000 ext.1104.

Want your organization listed?

If you belong to a community organization that wants to be included in our listings or want to offer your services, please contact Dan Desrochers, Director of Communications, by email at ddesrochers@hps.holyoke.ma.us.

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